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Accessibility Needs and Accommodations

Seattle Housing Authority will, upon request, provide reasonable accommodation to ensure to the extent possible that no otherwise qualified individual with a disability is excluded from the participation in or denied the benefit of any Seattle Housing program. 

Residents may request an accommodation or physical modification of their unit, building or surrounding grounds. The request may be made orally or in writing to your building's Senior Property Manager. The Senior Property Manager will provide request forms for you to use; however, no request will be refused because of failure to use a form.

Accommodations may include, but are not limited to the following:

General facility improvements

  • Site Access - parking, loading zones, paths, ramps, exterior signage

  • Building Access - entrances, exits, signage, elevators, alarms, lighting

  • Public Restrooms

  • Other Services - mailboxes, management offices, etc.

Unit accessibility features

  • Assigned accessible parking

  • Wheelchair access to specific unit - path, ramp, unit entry, peephole

  • Accessible Bathroom - accessible sink and controls, grab bars, roll-in shower, hand-held shower head

  • Accessible Kitchen - adjustable counters and cabinets, accessible sink, accessible range/oven and refrigerator

  • Other Hardware - doors, windows, lights, faucets and appliance controls

Assistive devices and auxiliary aides

  • TTY/TDD - wiring (resident will provide hardware and maintain)

  • Flashing Devices - audio and/or visual for smoke alarms, intercoms, and doorbells

  • Additional lighting

Medical services and assistive care 

  • Live-in aide

  • Yard care (may be provided by SHA Maintenance)

  • Service animals - seeing eye dogs, hearing assistance dogs, etc. are permitted in facilities that otherwise do not allow animals

  • Kidney dialysis and other medical equipment – housing of a size and configuration to accommodate such equipment

Accommodations for communicating with persons with sensory disabilities

Seattle Housing will provide American Sign Language interpretation, documents in Braille and other similar accommodations, upon request, to assist communications with people who have sensory disabilities.

Other accommodations

Other accommodations provided as needed could include location accommodation as identified by the resident or general operating improvements as identified by the resident.

Seattle Housing is committed to operating its programs and activities so that its housing and other resources are readily accessible to and usable by qualified disabled individuals. SHA will not approve an accommodation request, however, if by making a program or activity accessible will result in a fundamental alteration in the nature of the program or activity, or will create undue financial or administrative burden. In such cases, SHA will do whatever is feasible to provide people with needs the benefits and services of the program or activity.

These policies and procedures apply to all programs and units administered by Seattle Housing, unless specifically noted otherwise.
 

Seattle Housing Authority • 120 Sixth Avenue N • P.O. BOX 19028 • Seattle, WA 98109-1028 • (206) 615-3300