Maintenance work is completed on Seattle Housing's properties by maintenance workers who are dispatched from regional or site-based maintenance facilities. The work can be generated by residents, Seattle Housing inspectors or management staff.

If you find that there is a problem in your unit, please submit your request according your specific housing program's instructions below.

During Business Hours

• Garden Community/Scattered-Sites
  Submit a request to the community/portfolio management office.

• Seattle Senior Housing  
  Submit requests to your building's Resident Manager.

• Low-Income Public Housing
  Submit requests to your building's Resident Manager.

• Agencies (Community Spaces)  
  Submit requests to the community/portfolio management office.

After a maintenance work request is received from your assigned community/portfolio staff, they will authorize creation of a work order.

After Business Hours

For routine maintenance requests, please call during business hours. If you are in need of an emergency repair after business hours, call the same number you would call during business hours. Maintenance requests that are submitted when management offices are unavailable or submitted after business hours will go to an answering service that will take your emergency request and forward it to the designated management and maintenance offices.

When submitting an emergency work order you must provide: