Seattle Housing Authority (SHA) is seeking the services of qualified firms to provide Comprehensive Parking Management Services for the SHA Central Office Parking Garage in an efficient, professional manner while always providing quality customer service. These parking services will include the operation and management of 2 parking decks (collectively, “Parking Facilities”) with 223 spaces located at 101 Elliot Ave W, Seattle WA 98119. Regular operation of the parking deck is Monday through Friday from 5:30am to 7:00pm Pacific Time. Duties include operation and maintenance of a parking booth, parking deck security, maintenance of parking system and equipment, signage, account management and setup, billing and collection of daily and monthly parking fees, ticket issuance, adjudication of parking appeals, addressing customer complaints, and monthly reporting to SHA.