Digital Navigators provide tech support for SHA Housing Choice Voucher participants. Do you need technical support for your phone, laptop, desktop, or troubleshooting for any devices? Would you like to learn new skills? Need help getting affordable internet connectivity? Digital Navigators can assist you.

SHA Resident Portal Assistance Walk-In Hours; Tuesday 10 am – 12 pm, effective July 1^st  
Seattle Housing Authority Central Office 
101 Elliot Ave W, Suite 100, Seattle, WA 98119

We’re here to support you! HCV Digital Navigators are offering SHA Resident Portal Walk-in Assistance Hours for Housing Choice Voucher participants to help you:

• Register & Navigate the SHA Portal
• Complete Your Annual & Interim Recertification
• Confirm SHA's Housing Assistance Payment for your unit
• View Your Inspection Dates, Status & History
• Update Your Information Quickly & Securely

You can use the portal to:

• Report changes to household or income
• View your housing assistance payment
• Submit recertification information 
• Update your personal information
• Contact certification specialist
• Check your next scheduled inspection date  
• Manage and upload important documents
   

Upcoming Empowerment Workshops

Learn about income and expenses, setting financial goals, creating a budget, saving strategies, and more.

• July- Youth Wellness- July 22, 2025- 1:00 PM - 3:00 PM

Hinoki, in SHA's Yesler community
110 10th Ave S
Seattle, WA 98104

Digital Navigator Community Pop-ups

• Open to All Housing Choice Voucher participants.
• No appointment necessary
• Walk-ins welcome
• First come, first served

Services offered:

• Device support: Troubleshoot and optimize your devices (phone, laptop, tablet)
• SHA Portal Registration: Get help signing up and navigating the SHA Portal
• Device Coaching: Learn how to use your devices more effectively
• Technical Assistance: Get answers to your tech-related questions
• Affordable internet Options: Explore and compare low-cost internet options and find the best fit

Locations & dates:

Every Tuesday in April, 1:00 p.m. - 3:00 p.m.
Seattle Public Library - High Point Branch
3411 SW Raymond St, Seattle, WA 98126

These pop-up events are not hosted, sponsored, or endorsed by The Seattle Public Library. Any views that are discussed in this meeting are not a reflection of The Seattle Public Library’s views.