HCV Digital Navigator Support Services Flyer
Digital Navigators provide tech support for SHA Housing Choice Voucher participants. Do you need technical support for your phone, laptop, desktop, or troubleshooting for any devices? Would you like to learn new skills? Need help getting affordable internet connectivity? Digital Navigators can assist you.
SHA Portal Assistance Walk-In Hours
SHA Portal Assistance Walk-In Hours flyer
Every Tuesday 10 a.m. – 12 p.m.
Seattle Housing Authority Central Office
101 Elliot Ave W, Suite 100, Seattle, WA 98119
In the SHA Portal, you can:
- Register & Navigate the SHA Portal
- Complete Your Annual & Interim Recertification
- Confirm SHA's Housing Assistance Payment for your unit
- Confirm Tenant Portion Payment for your unit
- Identify your Certification Specialist II
- View Your Inspection Dates, Status & History
- Update Your Information Quickly & Securely
Upcoming Empowerment Workshops
Cloud Storage Workshop
October 15, 2025, 2:00 p.m. - 4:00 p.m. Lake City Court Community Room 12536 33rd Ave NE, Seattle, WA 98125
Please see flyer for registration and event details
Evergreen Goodwill Digital Equity Bus Event
October 23, 2025, 10:00 a.m. - 3:00 p.m. Jackson Park House 14396 30th Ave NE, Seattle, WA 98125. Neighborhood: Northgate/Lake City
Please see flyer for registration and event details
How to Talk to Your Landlord (presented in partnership with City of Seattle, Office for Civil Rights)
October 29, 2025, 4:00 p.m. - 6:00 p.m. (on-line). Please see flyer for registration and event details
Digital Navigator Community Pop-ups
Digital Navigator Community Pop-ups flyer
Open to All Housing Choice Voucher participants
No appointment necessary
Walk-ins welcome
First come, first served
Services offered:
- Device support: Troubleshoot and optimize your devices (phone, laptop, tablet)
- SHA Portal Registration: Get help signing up and navigating the SHA Portal
- Device Coaching: Learn how to use your devices more effectively
- Technical Assistance: Get answers to your tech-related questions
- Affordable Internet Options: Explore and compare low-cost internet options and find the best fit
Locations & dates:
Every Monday in October, 2:00 p.m. - 4:00 p.m.
Seattle Public Library - Lake City Branch, 12501 28th Ave NE, Seattle, WA 98125
*please note that Monday, October 13 Seattle Public Library will be CLOSED in observance of Indigenous Peoples' Day
Questions? Contact us
HCVclasses@seattlehousing.org
206.239.1739