Digital literacy support for Housing Choice Voucher participants

HCV Digital Navigator Support Services Flyer

Digital Navigators provide tech support for SHA Housing Choice Voucher participants. Do you need technical support for your phone, laptop, desktop, or troubleshooting for any devices? Would you like to learn new skills? Need help getting affordable internet connectivity? Digital Navigators can assist you.

SHA Portal Assistance Walk-In Hours

SHA Portal Assistance Walk-In Hours flyer

Every Tuesday 10 a.m. – 12 p.m.

Seattle Housing Authority Central Office 
101 Elliot Ave W, Suite 100, Seattle, WA 98119

In the SHA Portal, you can:

  • Register & Navigate the SHA Portal

  • Complete Your Annual & Interim Recertification

  • Confirm SHA's Housing Assistance Payment for your unit

  • Confirm Tenant Portion Payment for your unit

  • Identify your Certification Specialist II

  • View Your Inspection Dates, Status & History

  • Update Your Information Quickly & Securely

Upcoming Empowerment Workshops

Cloud Storage Workshop 

     October 15, 2025, 2:00 p.m. - 4:00 p.m. Lake City Court Community Room 12536 33rd Ave NE, Seattle, WA 98125

     Please see flyer for registration and event details

Evergreen Goodwill Digital Equity Bus Event

     October 23, 2025, 10:00 a.m. - 3:00 p.m. Jackson Park House 14396 30th Ave NE, Seattle, WA 98125. Neighborhood: Northgate/Lake City

     Please see flyer for registration and event details

How to Talk to Your Landlord (presented in partnership with City of Seattle, Office for Civil Rights)

     October 29, 2025, 4:00 p.m. - 6:00 p.m. (on-line). Please see flyer for registration and event details

Digital Navigator Community Pop-ups

Digital Navigator Community Pop-ups flyer

        Open to All Housing Choice Voucher participants

        No appointment necessary

        Walk-ins welcome

        First come, first served

Services offered:

  • Device support: Troubleshoot and optimize your devices (phone, laptop, tablet)

  • SHA Portal Registration: Get help signing up and navigating the SHA Portal

  • Device Coaching: Learn how to use your devices more effectively

  • Technical Assistance: Get answers to your tech-related questions

  • Affordable Internet Options: Explore and compare low-cost internet options and find the best fit

Locations & dates:

   Every Monday in October, 2:00 p.m. - 4:00 p.m.

   Seattle Public Library - Lake City Branch, 12501 28th Ave NE, Seattle, WA 98125

   *please note that Monday, October 13 Seattle Public Library will be CLOSED in observance of Indigenous Peoples' Day

    These pop-up events are not hosted, sponsored, or endorsed by The Seattle Public Library. Any views that are discussed in this meeting are not a reflection of The Seattle Public Library’s views.

Questions? Contact us

HCVclasses@seattlehousing.org
206.239.1739