SHA has launched a convenient, secure way for tenants to update records, submit forms and documents and more via the SHA website.
SHA Residents
Over the past few months, SHA residents have been sent information on how to register for the SHA Portal, a new secure way to conveniently conduct business with the Seattle Housing Authority. The mobile-friendly SHA Portal can be accessed at any time on SHA’s website seattlehousing.org using smartphone, tablet or computer.If you are an SHA resident and have not yet registered or have misplaced the letter with your unique registration code, please reach out to your property management team for assistance.
Voucher participants
SHA will send registration information to Housing Choice Voucher participants in phases, beginning in late 2022 through early 2023. Watch your mail and email inbox for registration details in the coming months.
What can I do with the SHA Portal?
Conduct business with SHA where and when it fits your schedule. Save on copying, postage and trips to SHA offices.
You can use the SHA Portal anywhere, anytime to securely:
- Update your contact information
- Report changes to income or household composition
- Submit information for recertification
- Upload documents
- Submit maintenance repair requests (for SHA residents)
- Contact us
Need help getting started?
If you are an SHA resident and have already received your one-time registration code and need guidance on registering, please go to the website at seattlehousing.org, click on SHA Portal then “detailed instructions” for a how-to with pictures. If you need further assistance or have questions about the SHA Portal, please contact your property management team.
The new secure SHA Portal is a convenient and easy way to transact business with SHA. Your questions, and feedback on the SHA Portal and other ways SHA can improve customer service, are welcome.