SHA offices will be closed for an All Staff Meeting on Thursday, October 17. Offices normally open on Thursday will resume service at 3:00 p.m. that day.
Rates, billing and payments
All residents within the City of Seattle are required by the Seattle Municipal Code to subscribe and participate in garbage, recycling and compost service.
You will be billed for service monthly. Invoices are generated on the 1st of each month detailing charges for the previous month. Payment is due the last day of each month for the previous month’s service. At this time, we do not offer invoices electronically.
Check or credit card payments may be mailed in using the remittance form attached to your monthly invoice.
We are happy to take credit or debit card payments over the phone during regular office hours (Monday through Friday from 7:00 am to 3:30 pm). There is no additional charge for paying over the phone. Our customer service phone number is 206-716-1310.
Check the open account balance from your most recent invoice and make a payment with an e-Check, credit or debit card:
Please note that the payment portal displays only the open balance from your most recent invoice. The open balance displayed updates once a month when invoices are generated and mailed.
Bill Pay with your bank or financial institution
Most financial institutions offer free bill pay service to e-banking customers. Many of our customers prefer to set up a recurring payment via their financial institution. Be sure to include your customer identification number when setting up your recurring payment. We recommend setting your recurring payment to be mailed out mid-month to allow at least a week of processing time.
Payments should be mailed to:
Impact Property Services
PO Box 84025
Seattle WA 98124-8425