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Medical plans

Medical plans

Seattle Housing Authority participates in the City of Seattle's medical benefits. Regular full-time and part time employees (20 hours or more per week), and their eligible dependents can enroll in one of the four medical plan choices:

Aetna Preventive

Contact information:

City of Seattle - Aetna Preventive
P.O. Box 14079
Lexington, KY 40512
1.877.292.2480

Plan documents:

Aetna website: www.aetna.com
To find a doctor: www.aetna.com/docfind/custom/cityofseattle
Prescription: Aetna Drug Formulary
Prescription mail order: Mail order drug program registration form
Form use to submit an Aetna reimbursement claim: Aetna medical reimbursement claim form access

Using medical coverage effectively:

- Locate a network Doctor
- Research claim status
- View eligibility for you and your dependents
- Order replacement ID cards
- Send an e-mail to Member Services
- Print Cclaim forms
- View and print your Explanation of Benefits (EOBs)
- Estimate prescription drug cost

Aetna Traditional

Contact information:

City of Seattle - Aetna Traditional
P.O. Box 14079
Lexington, KY 40512
1.877.292.2480

Plan documents:

Aetna website: www.aetna.com
Locate a find a doctor: www.aetna.com/docfind/custom/cityofseattle
Form use to submit an Aetna reimbursement claim: Aetna medical reimbursement claim form access
Prescription: Aetna Drug Formulary
Prescription mail order: Mail order drug program registration Form
Proton Pump Inhibitors exception form: PPI Exception request form

Using medical coverage effectively:

- Locate a network doctor
- Research claim status
- View eligibility for you and your dependents
- Order replacement ID cards
- Send an e-mail to Member Services
- Print claim forms
- View and print your Explanation of Benefits (EOBs)
- Estimate prescription drug cost

Kaiser Permanente Deductible

Contact information:

Kaiser Permanente
P.O. Box 34585
Seattle, WA 98124-1584
1.888.901.4636
TTY (Relay) 1.800.833.6388

Plan documents:

Prescription drug coverage: Kaiser Permanente Drug Formulary
Prescription Mail Order Drug Program. To receive prescriptions by mail:

  • Send a Mail Order Request form with payment or credit card information. Call 206.901.4444 or 800.245.7979 for the form
  • Call the above numbers and order by phone
  • FAX a Mail Order Request Form with credit card information to 206.901.4443
  • Register for Kaiser Permanente and order prescriptions on line. Register at www.KP.org/wa

Access Kaiser Permanente: www.KP.org/wa to:

  • Email your healthcare team (ask questions, get test results)
  • Request appointments; get next-day confirmation
  • Order prescription refills and over-the-counter drugs for home delivery
  • Access health information and tools (self-assessment tools, medical "library" of information)
Kaiser Permanente Standard

Contact information:

Kaiser Permanente
P.O. Box 34585
Seattle, WA 98124-1584
1.888.901.4636
TTY (Relay) 1.800.833.6388

Plan documents:

Prescription drug coverage: Kaiser Permanente Drug Formulary
Prescription Mail Order Drug Program. To receive prescriptions by mail:

  • Send a Mail Order Request Form with payment or credit card information. Call 206.901.4444 or 800.245.7979 for the form
  • Call the above numbers and order by phone
  • FAX a Mail Order Request Form with credit card information to 206.901.4443
  • Register for Kaiser Permanente and order prescriptions on line. Register at www.KP.org/wa

Access Kaiser Permanente: www.KP.org/wa to:

  • E-mail your healthcare team (ask questions, get test results)
  • Request appointments; get next-day confirmation
  • Order prescription refills and over-the-counter drugs for home delivery
  • Access health information and tools (self-assessment tools, medical "ibrary" of information)