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Medical plans

Medical plans

Seattle Housing Authority participates in the City of Seattle's medical benefits. Regular full-time and part time employees (20 hours or more per week), and their eligible dependents can enroll in one of the four medical plan choices:

 

Aetna Preventive

Contact information:
1.877.292.2480

Plan documents:

Aetna website: www.aetna.com
Prescription: Aetna Drug Formulary

- Locate a network Doctor
- Research claim status
- View eligibility for you and your dependents
- Order replacement ID cards
- Send an e-mail to Member Services
- Print claim forms
- View and print your Explanation of Benefits (EOBs)
- Estimate prescription drug cost

Using medical coverage effectively:

Aetna Traditional

Contact information:
1.877.292.2480

Plan documents:

Aetna website: www.aetna.com
Prescription: Aetna Drug Formulary
Proton Pump Inhibitors exception form: PPI Exception request form

- Locate a network doctor
- Research claim status
- View eligibility for you and your dependents
- Order replacement ID cards
- Send an e-mail to Member Services
- Print claim forms
- View and print your Explanation of Benefits (EOBs)
- Estimate prescription drug cost

Using medical coverage effectively:

Kaiser Permanente Deductible

Contact information:
1.888.901.4636
TTY (Relay) 1.800.833.6388

Plan documents:

 

Prescription drug coverage:
Kaiser Permanente Drug Formulary

To receive prescriptions by mail:

  • Call 206.630.7979 or 800.245.7979 for the form.
  • Call the above numbers and order by phone.

 

Other resources: 

Register for your online account (www.kp.org/wa) to:

  • E-mail your healthcare team (ask questions, get test results)
  • Request appointments; get next-day confirmation
  • Order prescription refills and over-the-counter drugs for home delivery
  • Access health information and tools (self-assessment tools, medical "library" of information)
Kaiser Permanente Standard

Contact information:
1.888.901.4636
TTY (Relay) 1.800.833.6388

Plan documents:

 

Prescription drug coverage:
Kaiser Permanente Drug Formulary

To receive prescriptions by mail:

  • Send a Mail Order Request Form with payment or credit card information.  Call 206.630.7979 or 800.245.7979 for the form.
  • Call the above numbers and order by phone.

 

Other resources:

Register for your online account (www.kp.org/wa) to:

  • E-mail your health care team (ask questions, get test results)
  • Request appointments; get next-day confirmation
  • Order prescription refills and over-the-counter drugs for home delivery
  • Access health information and tools (self-assessment tools, medical "ibrary" of information)