Medical plans

Seattle Housing Authority participates in the City of Seattle's medical benefits. Regular full-time and part time employees (20 hours or more per week), and their eligible dependents can enroll in one of the four medical plan choices:

 

Contact information
1.800.872.3862 Member Services
1.800.227.5720 Pharmacy

Plan documents

Aetna website: www.aetna.com
Prescription: Aetna Drug Formulary

- Locate a network Doctor
- Research claim status
- View eligibility for you and your dependents
- Order replacement ID cards
- Send an e-mail to Member Services
- Print claim forms
- View and print your Explanation of Benefits (EOBs)
- Estimate prescription drug cost

Using medical coverage effectively

 

     

    Employees enrolled in Aetna Traditional may be eligible to change plans mid-year if they experience a qualifying life event.  Review Changing Benefits for additional information.

    Contact information
    1.800.872.3862 Member Services
    1.800.227.5720 Pharmacy

    Plan documents

    Aetna website: www.aetna.com
    Prescription: Aetna Drug Formulary

     

    - Locate a network doctor
    - Research claim status
    - View eligibility for you and your dependents
    - Order replacement ID cards
    - Send an e-mail to Member Services
    - Print claim forms
    - View and print your Explanation of Benefits (EOBs)
    - Estimate prescription drug cost

    Using medical coverage effectively

     

      Contact information
      1.888.901.4636
      TTY (Relay) 1.800.833.6388

      Plan documents

       

      Prescription drug coverage
      Kaiser Permanente Drug Formulary

      To receive prescriptions by mail:

      • Call 206.630.7979 or 800.245.7979 for the form.
      • Call the above numbers and order by phone.

       

      Other resources

      Register for your online account (www.kp.org/wa) to:

      • E-mail your healthcare team (ask questions, get test results)
      • Request appointments; get next-day confirmation
      • Order prescription refills and over-the-counter drugs for home delivery
      • Access health information and tools (self-assessment tools, medical "library" of information)

       

        Contact information
        1.888.901.4636
        TTY (Relay) 1.800.833.6388

        Plan documents

         

        Prescription drug coverage
        Kaiser Permanente Drug Formulary

        To receive prescriptions by mail:

        • Send a Mail Order Request Form with payment or credit card information.  Call 206.630.7979 or 800.245.7979 for the form.
        • Call the above numbers and order by phone.

         

        Other resources

        Register for your online account (www.kp.org/wa) to:

        • E-mail your health care team (ask questions, get test results)
        • Request appointments; get next-day confirmation
        • Order prescription refills and over-the-counter drugs for home delivery
        • Access health information and tools (self-assessment tools, medical "library" of information)