Seattle Housing Authority's five-year Strategic Plan is designed to guide SHA's efforts in enhancing the Seattle community by creating and sustaining decent, safe and affordable living environments for people with low incomes. The plan shapes everything SHA does as an organization, from staffing and budgeting to program evaluation and service delivery. The Strategic Plan consists of three parts: seven organizational cornerstones, which help form the foundation of how the agency advances its mission; three strategic directions, or "big picture" outcomes that are the focus of work through 2020; and nine key objectives, which are measurable actions that guide policies and investment in pursuit of strategic directions.
Every year, SHA issues a Strategic Plan report tracking key performance indicators and activities against the five-year Strategic Plan to measure progress toward our strategic directions and key objectives.
2017 Strategic Plan Year-End Report [PDF]
2016 Strategic Plan Year-End Report [PDF]
Strategic Plan, 2016-2020 [PDF]